Airtel has launched an unique mobile app called my airtel for all its customers in India. The app is available for free and will allow all Airtel customers across various services (mobile, fixed line, dth etc) to check their outstanding bills, recharge their accounts, make payment, activate deactivate any service; raise requests-complaints, at just a click of a button across.
Apart from these, Airtel TV customers can also order movies and games, without any assistance from the customer care. Customers can download the application by simply logging into airtel.in/myairtel or visiting their device app store. Alternatively, they can also SMS ‘myairtel’ to 54321 or via a QR code.
K Srinivas, the president of Consumer Business, Bharti Airtel said, “Data consumption in India has seen a sharp uptake. Today, Indian customers are increasingly accessing online content through cool apps as opposed to the conventional route of logging through browsers. In tune with these changes, we are pleased to launch our intuitive ‘my airtel’ app that has been designed to empower our customers and help them manage all their airtel services, effortlessly. The app comes with a smart layer of intelligence that will allow our customers to discover, access and self-manage a slew of services.”
Via Press Release