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10 year’s contract between Wipro and Mumbai International Airport (MIAL)

Wipro InfoTech has entered into a 10 year contract with Mumbai International Airport for providing its IT management services to ‘T2’, the newly developed integrated terminal. Wipro will be providing its IT services for T2 for the next 10 years.

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This collaboration is aimed at using IT for enhancing customer satisfaction and experience as well. Wipro will be managing MIAL’s entire IT Landscape and providing operational efficiency all across the airport processes.

MIAL will be utilizing Wipro’s airport operational experience and innovative technology to provide technologically advanced services to the passengers and airlines. Wipro will initiate the transition with a takeover of the current terminal’s IT services at Chhatrapati Shivaji International Airport from April1, 2013.

Wipro will also be working closely with MIAL in preparing the IT blueprint. Presently, MIAL is implementing its master plan of building the terminal T2, which will cater to the needs of annually around 40 million passengers.

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